Frequently Asked Questions

Answers to common concerns our clients have

Read Our FAQs

Frequently Asked Questions

Frequently asked questions.

Frequently asked questions.

Learn more about what makes Senior Move Managers unique and how our commitment to ensuring client safety and satisfaction sets us above the rest.

How much do your services cost?2022-12-19T12:14:27+00:00

It depends.  Every client situation is different.  The more “stuff” you have, the longer it will take.  Some of our clients make quick decisions on what they want to do with their belongings, while others it takes longer to decide what’s important to them.  We also have clients that just need to be packed, moved and unpacked and others that needs downsizing and decluttering to home cleanout to ensure the house is ready for sale.

What is the difference between a Senior Move Manager and a Mover?2022-11-18T15:11:48+00:00

Providing packing services for older adults does not make a mover a senior move manager (SMM). The SMM’s expertise is in working hand-in-hand (literally!) with seniors, a dedicated staff, a focus on the client and not their belongings, responsiveness to the priorities of referring sources, and communication with multiple constituencies (adult children/grandchildren/senior living staff, etc).

Remember, that many times, when an older adult is downsizing, the move is the smallest part of the process. SMMs work to sort and downsize their client before the actually packing and moving begins. And SMM’s will completely resettle the client, meaning all boxes are unpacked, curtains and pictures hung, beds made etc. The client’s new home is completely set up before the client arrives to the new residence.

Movers, on the other hand, work in conjunction with Senior Move Managers to transport the client’s belongings from the old residence to the new residence.

How long will the moving process take?2022-11-18T15:08:59+00:00

Though we take into account every client’s individual needs, we prevent move days from extending beyond 6-8 hours.

Will my Senior Move Manager be present when the mover packs?2022-11-18T15:06:49+00:00

Yes, your Senior Move Manager will be present when the mover packs and unloads.

Are there special precautions you take to make sure moves are safe?2022-11-18T15:07:45+00:00

We take extreme caution to ensure circulation paths are clear in order to prevent slips and falls. We are also sensitive to the needs of our clients who may be hard of hearing, suffer from physical disabilities or experience short-term memory loss. We understand that moving can be a chaotic process, so we do our best to simplify and streamline so everything is kept in order.

Welcome to Avada Mechanic

What makes NASMM members different?

NASMM is the National Association of Senior Move Managers. We are a proud member of this organization.

  • All NASMM companies are required to carry general business liability insurance.

  • All NASMM companies are required to take and pass courses in Ethics, Safety, Liability & Risk, and Understanding the Moving Industry.
  • All NASMM companies sign and are required to abide by NASMM’s strict Code of Ethics.
  • NASMM companies are supported by the NASMM Ethics Compliance Commission, which guides our members conduct and reviews any complaint alleged against an NASMM member.
  • All NASMM companies are vetted for experience prior to being referred.
  • NASMM companies are part of a professional, global community of over 1,000 Senior Move Management organizations.

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